SUPPORT / SAMPLES & SAS NOTES
 

Support

Problem Note 59822: An error is generated and the SAS® Decision Services server is not displayed when you run SAS® Real-Time Decision Manager in UNIX environments

DetailsHotfixAboutRate It

When you run SAS® Real-Time Decision Manager 6.3 (SAS Decision Services 6.3)in UNIX operating environments, you might encounter the following error message in the SAS Environment Manager agent.log file (located in the SAS-configuration-directory/LevN/SASEnvironmentManager/Web/SAS/agent-5.x.0-EE/log/ directory):

ERROR [Thread-5] [MonitorDetector@140] Unable to discover the decision services monitoring server!!

Also, even though the SAS Decision Services 6.3 plug-in is listed by the SAS® Environment Manager Plug-In Manager utility, the SAS Decision Services server (for example, machine.name tc Runtime SASServer7_1) is not displayed on the SAS Decision Services Resources server page.

The problem occurs because the SAS Decision Services 6.3 plug-in uses a Hyperic Process Table Query Language (PTQL) sigar command (which is not compatible with UNIX systems) in an attempt to locate the SAS Decision Services server (SASServer7).

Click the Hot Fix tab in this note to access the hot fix for this issue.



Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Decision Services64-bit Enabled AIX6.36.49.4 TS1M19.4 TS1M2
64-bit Enabled Solaris6.36.49.4 TS1M19.4 TS1M2
HP-UX IPF6.36.49.4 TS1M19.4 TS1M2
Linux for x646.36.49.4 TS1M19.4 TS1M2
Solaris for x646.36.49.4 TS1M19.4 TS1M2
SAS SystemSAS Real-Time Decision Manager64-bit Enabled AIX6.36.49.4 TS1M19.4 TS1M2
64-bit Enabled Solaris6.36.49.4 TS1M19.4 TS1M2
HP-UX IPF6.36.49.4 TS1M19.4 TS1M2
Linux for x646.36.49.4 TS1M19.4 TS1M2
Solaris for x646.36.49.4 TS1M19.4 TS1M2
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.